Wireless Printing with a Mac

Some Macintosh users discovered that they could not print to their HP network printers unless their Mac was also wired to the network.  They were using the standard HP print driver selected by the printer installation dialog.  This driver apparently does not support wireless printing, but we found one that does.  If you see this problem, install the printer using the Mac’s “Generic PostScript Printer” driver.

Clearing Cache within Entourage Helps with Mail Synchronization

Clearing the cache within Entourage occasionally may assist Exchange clients who experience mail or calendar synchronization problems with the use of multiple devices such as an iPhone and Macintosh laptop.

To clear the cache, open Entourage (log off any other instances of Exchange on your iPhone, for example) and verify that you are connected to the Exchange server. Within Entourage, on the left, mouse over the name of your Exchange account and press the Control key and the mouse button together to get the “right mouse button” menu. Select Folder Properties. Under the General tab, which opens by default, click on the Empty button to empty the cache.

Connecting to the “H: Drive” from your Macintosh

You may occasionally need to access some files stored in the OET Windows environment while using your Macintosh.  To do this, you will need to connect to the Windows server share containing your files.  Your Windows share name is normally the same as your department code.  If you’re not sure of the share name, send a note to OET-Help or call x8162 before going ahead.

Connecting to the server:

1. While in the Macintosh Finder, select “Connect to Server…” from the Go menu
2. Enter Server Address: smb://OET;username@uno.oet.udel.edu/sharename – where username is your OET Windows logon name and sharename is your share name mentioned above
3. You will be asked to authenticate before you can make the connection.  Enter your OET Windows password and hit OK
4. A new window will open on the Mac with your “H: Drive” files

Office 2008 Available Now on UDeploy

Office 2008 for the Macintosh is now available on UDeploy for full-time staff and faculty to download and install for free on UD-owned computers.  To see if your Macintosh can run Office 2008, you can view the system requirements at Mactopia, Microsoft’s Macintosh support site. 

If you would like OET to install the software for you, or if you have questions about system requirements, contact us!