Some Macintosh users discovered that they could not print to their HP network printers unless their Mac was also wired to the network. They were using the standard HP print driver selected by the printer installation dialog. This driver apparently does not support wireless printing, but we found one that does. If you see this problem, install the printer using the Mac’s “Generic PostScript Printer” driver.
Did your printer just stop working for no apparent reason? The power and signal cables are still in place and it appears to be powered on, but it just won’t respond?
Recycling the power might be the answer. For many printers this apparently fixes a multitude of problems. However, it’s not good enough to just turn the printer off and back on. You must remove the power souce from the printer, wait roughly 10 seconds and then replug the power source. Sometimes unplugging the power cord from the back of the printer is sufficient, and sometimes not. If the power cord has an adapter box between the printer and the power source, you will probably need to unplug the cord from the wall or surge protector, thereby resetting the circuitry in the adapter.
Of course, this will not fix all printer problems but it’s worth a try before calling in the experts.
The Office of Educational Technology can work with you to select a printer based on your needs. Some items to consider when making a printer purchase are your budget; whether you will need a color or black and white printer; whether you alone will use the printer or whether it will be used by others (i.e., whether the printer will be on a network); the warranty; and the cost of replacement toner. Another item to consider is what type of printer you want (e.g., an ink jet or laser printer). Although an ink jet printer tends to cost less, it’s toner may need replacement more often and an ink jet’s life cycle may be shorter than that of a laser printer.
If you are a CHEP faculty or staff member who needs a printer recommendation, write to oet-help@udel.edu.
