February 20, 2009
Written by Joel Pease
Adobe announced today that there is a problem with all versions of their Acrobat and Reader programs that could compromise your system. Unfortunately, there will not be a fix available for the software until March 11th. Since the only way to be affected by this bug is to open a PDF file that is designed to exploit it, our advice to users of Adobe software is to be very careful only to open PDFs that were created by people and organizations that they know and trust. We also advise everyone to make sure that they are running the most current version of McAfee.
February 17, 2009
Written by Joanne Jennings
If you run ArcGIS, you will need to reconfigure the license file to reference another license server. Directions on how to reconfigure the server are available from IT’s How to Install Desktop Products for ArcGIS 9. If you have any questions, please contact OET.
January 28, 2009
Written by Joanne Jennings
Frequently, oet-help receives requests for sources of online technology training. The University of Delaware subscribes to two services, Virtual Training Company (VTC) and Lynda.com that provide convenient on-demand video training on a variety of technology topics including Office 2007, Adobe Dreamweaver, Adobe Photoshop, and Drupal (Lynda.com).
Although the total length of a course may span several hours, courses are broken into smaller, more manageable video segments that allow users to target information that interests them, and users can bookmark a section to return to later.
Information on how to access these services, which require a login and password, is available on IT’s web tutorials site. In addition, this site lists a variety of online Office 2007 tutorials from Microsoft.
October 14, 2008
Written by Joanne Jennings
SPSS 16, statistical analysis and data management software, is available to the University community from Information Technologies and with this new version comes some installation tips.
To prepare for installation of SPSS 16 and to prevent possible software conflicts, first uninstall any previous versions of SPSS on your computer. Next, install in order, SPSS 16, the latest patch for SPSS 16 (currently 16.0.2), and the Legacy Viewer (Windows only). The patch, available from UDeploy, fixes performance and usability issues found within SPSS 16. The Legacy Viewer, available from the SPSS install menu, allows you to view and edit files created in previous SPSS versions.
Completing these few extra steps will insure that your installation of SPSS 16 runs smoothly. As always, if you need assistance or have questions, contact oet-help.
September 12, 2008
Written by Joanne Jennings
If you use Office 2004 for the Macintosh and cannot open files created in later Office versions, a file converter is available from Microsoft that will allow you to read most files.
The Open XML Converter allows Office 2004 users to open Excel, PowerPoint, and Word files created in Office 2008 (Macintosh) or Office 2007 (Windows). In addition, to enhance Office stability, Microsoft recommends that Office 2004 users install an Office 2004 for Mac Update.
There are some known issues with the file converter for working with Excel, PowerPoint, and Word files in Office 2004 and only specific file types are supported. See the Microsoft article, Information about how to work with Open XML Format files in Microsoft Office 2004 for Mac, for further information.
June 18, 2008
Written by Joanne Jennings
The University’s Microsoft Office license has been extended to include installation on non-University owned computers that are used for University-related work. So if you are a faculty or staff member who works at home, you will be able to download and install Office without purchasing a license. Previously, under this agreement, staff and faculty could download and install Office only on University-owned computers.
Office is available for download by faculty and staff from UDeploy software distribuition site at https://udeploy.udel.edu/. Students are not covered under this license agreement. For further information on the details of the license agreement, see UDaily or contact oet-help@udel.edu.
March 3, 2008
Written by Joanne Jennings
The new Office versions give Windows and Macintosh users options to save in portable document format (PDF).
If you have Office 2007 installed on your Windows XP or Vista computer, a free add-in from Microsoft allows you to save files in PDF or in XML Paper Specification (XPS) format. This add-in works with eight 2007 Microsoft Office programs, including Word, Access, Excel, Publisher, Visio, InfoPath, OneNote and PowerPoint. Files saved in PDF format can then be read by Adobe Reader. Since this add-in does not come with Office 2007, you can download it from http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87041&displaylang=en.
In Office 2008 for the Macintosh, there’s nothing additional to download; the PDF file format option is available in the Save As dialog box on the file menu in Word, PowerPoint, and Excel.
February 18, 2008
Written by Joanne Jennings
Office 2008 for the Macintosh is now available on UDeploy for full-time staff and faculty to download and install for free on UD-owned computers. To see if your Macintosh can run Office 2008, you can view the system requirements at Mactopia, Microsoft’s Macintosh support site.
If you would like OET to install the software for you, or if you have questions about system requirements, contact us!
January 30, 2008
Written by Joanne Jennings
If you would like to install the new Office 2008 for the Macintosh on your University-owned computer, it will be available to full-time faculty and staff for download in February from UDeploy. In the meantime, Office 2004 is available for download.
January 7, 2008
Written by Joanne Jennings
The University recently purchased a campus-wide license for Microsoft Office that allows any full-time faculty and staff the right to download Office on University-owned computers. This license includes these versions of Office: Office 2003 and Office 2007 for Windows, and Office 2004 and Office 2008 (slated for release this January) for Macintosh.
To download Office, go to https://udeploy.udel.edu/, the University’s software distribution site, and choose either Macintosh or Windows software. When you click on the Office link, you will need to use your UDelNet ID to begin the Office download.
