September 18, 2008
Written by George Mulford
Periodically we get reports that a client, or a whole department, is suddenly seeing a lot of e-mail messages saying that messages from them failed to reach their recipients. The problem: they never wrote those messages and never heard of the people they were sent to. This is an old problem and it won’t go away until the world switches to an e-mail system which at least tries to assure that the pretended author of a message actually logged on with the proper credentials. (Most mailers in common use do not, so recipient systems must accept mail without checking.) How this results in the storms of false returns you see is nicely explained in this article from January 2006.
September 12, 2008
Written by Joanne Jennings
If you use Office 2004 for the Macintosh and cannot open files created in later Office versions, a file converter is available from Microsoft that will allow you to read most files.
The Open XML Converter allows Office 2004 users to open Excel, PowerPoint, and Word files created in Office 2008 (Macintosh) or Office 2007 (Windows). In addition, to enhance Office stability, Microsoft recommends that Office 2004 users install an Office 2004 for Mac Update.
There are some known issues with the file converter for working with Excel, PowerPoint, and Word files in Office 2004 and only specific file types are supported. See the Microsoft article, Information about how to work with Open XML Format files in Microsoft Office 2004 for Mac, for further information.
September 2, 2008
Written by Ron Kelley
Outlook Web Access (OWA) is great for accessing your mail and calendar from anywhere on the web. However, viewing someone else’s shared calendar with OWA is not as straight forward as it is with Outlook. With OWA you don’t have the convenient check boxes in the navigation pane to choose the shared calendars you want to see. You can view a shared calendar by keying in the necessary information into the browser’s address line:
Example: When you’re in OET Webmail, your address line will show as follows:
https://webmail.oet.udel.edu/exchange/
After the final slash, key in: Smith/calendar
Like this: https://webmail.oet.udel.edu/exchange/Smith/calendar
Where Smith is the Windows user name sharing the calendar.
