February 20, 2009
Written by Joel Pease
Adobe announced today that there is a problem with all versions of their Acrobat and Reader programs that could compromise your system. Unfortunately, there will not be a fix available for the software until March 11th. Since the only way to be affected by this bug is to open a PDF file that is designed to exploit it, our advice to users of Adobe software is to be very careful only to open PDFs that were created by people and organizations that they know and trust. We also advise everyone to make sure that they are running the most current version of McAfee.
February 17, 2009
Written by Joanne Jennings
If you run ArcGIS, you will need to reconfigure the license file to reference another license server. Directions on how to reconfigure the server are available from IT’s How to Install Desktop Products for ArcGIS 9. If you have any questions, please contact OET.
February 11, 2009
Written by Joanne Jennings
Information Technologies (IT) recently sent a note to all UD staff regarding upgrading McAfee VirusScan. Some of you have asked whether this is a phishing scam but it is not. If you are running version 8.0 of McAfee for Windows XP, you will need to upgrade to version 8.5.
To check your McAfee version, right click on the red, white, and blue “V” shield in the system tray, the lower-right corner of your display. Select “About VirusScan Enterprise”. The dialog box that opens will report at the top what version you have. If you have version 8.5, you do not need to do anything, but if you have version 8.0, you will need to upgrade.
Please follow the directions at http://www.udel.edu/topics/virus/mcafee/win/vscan85.html to upgrade, including step 2. Step 2 tells you that some other virus programs conflict with McAfee and recommends that you uninstall them. We recommend that you uninstall version 8.0 of McAfee as well before you download and install 8.5 to prevent conflicts with other software, including Office and your operating system.
To uninstall McAfee 8.0 in Windows XP follow these directions:
1. Click Start in the lower-left corner of your computer’s monitor.
2. Click Control Panel.
3. Double-click Add or Remove Programs.
4. In the Currently installed programs box, click McAfee VirusScan, and then click Remove.
As always, if you have questions, please contact oet-help@udel.edu.
